First and foremost, a good contract cleaner should arrive and complete all agreed tasks on time. Usually, cleaning contracts stipulate a number of hours each day. The cleaning team should follow this schedule, and be willing to provide specific suggestions on the types of cleaning necessary. If the cleaners leave early, look for another team. In addition, a good contract cleaner will adhere to their timetable. Once a contract is signed, the cleaners should not ask to change the cleaning schedule during the course of the cleaning job.
The equipment that a good contract cleaner uses is modern and efficient. It’s also a good idea to research the cleaning equipment used by the cleaning company. If they don’t have a detailed list of their equipment, it may be a good idea to avoid them. You can also ask for references to confirm that they have completed this type of work before. This way, you can get a reliable review on them. For Office Cleaning Cheltenham, consider Into Cleaning, a reliable Office Cleaning Cheltenham firm.
Customer service is also a vital factor to consider when hiring a cleaning company. While thirty years ago, most businesses relied on word-of-mouth to promote their services, today, we can take a look at the company’s customer satisfaction by reviewing their profile on review websites. Another sign of legitimacy is a business license and certification to ensure industry standards. A company with this certification has proven management systems that ensure their reliability.
A good contract cleaner should clearly define the scope of work and include any payment methods that you prefer. It should also specify the equipment used and how the payments will be made. Lastly, a contract cleaner should review the contract with you and sign it. If you are satisfied with the cleaning service, you can then hire them to clean your property on a regular basis.
Another sign of a good contract cleaner is the willingness to negotiate. If the cleaning company is offering a discount for new customers, it’s a good time to negotiate! In most cases, new customers are keen to negotiate with the cleaner, so a discount of ten to twenty percent may be appropriate.
Customer service is another important factor. The cleaning team should respond quickly to customer concerns. If a cleaning company does not respond quickly to your requests, this means that it is stretched too thin or lacks interest in your account. If the cleaning team changes frequently, it may be a sign of poor human relations, unsatisfactory hiring practices, or low wages. If the crew changes without notice, this should raise eyebrows.